FAQs
ANY QUESTIONS
FREQUENTLY ASKED QUESTIONS
Can I change my travel date?
Sure, you can. Please inform us at least 1 week before your current travel date.
How to make a booking?
Easy steps to book a tour
Fill in your booking details.
We’ll notify you the availability and payment information via email.
Make a payment. We do not accept cash on the tour.
Get a confirmation email.
Can I trust your website?
You can fully trust our website for the following reasons:
- We are registered as an e-Commerce business with the Government of Thailand. Click here to verify.
- Our company is registered under Thai law. Our liability is one million Thai baht.
- We strictly sell products from licensed tour operators.
- Credit card payments are securely made via KASIKORNBANK payment gateway or PayPal. We don’t handle any of your card’s information.
- We must follow the buyer’s protection terms and conditions regulated by payment and credit card companies.
- We highly value integrity for all parties.
Can I cancel my booking?
Please see the cancellation policy of each operator when you make a booking.
What happen if my booking is cancelled by the operator?
We’ll notify you as soon as possible. You can choose our offers or get a full refund.