Welcome to Thailandays! These Terms and Conditions outline the rules and regulations for using our services. By booking or participating in any tour, activity, or excursion with Thailandays, you agree to comply with and be bound by these terms.
1. Company Information
Thailandays operates as a Hong Kong-based online tour operator specializing in booking activities and excursions in Thailand. All transactions and bookings made through Thailandays are governed by these terms and are subject to the laws and regulations of Hong Kong.
2. Acceptance of Terms
By using our website or making a booking with Thailandays, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
3. Bookings and Payments
• Booking Confirmation: All bookings are subject to availability and will be confirmed by email. You are responsible for ensuring the accuracy of booking details.
• Payment Terms: Full payment is required at the time of booking unless otherwise stated. Payment options will be provided at checkout.
• Currency: All prices listed are in USD (or specify currency) and may fluctuate due to exchange rates.
4. Non-Refundable Bookings
All bookings with Thailandays are non-refundable. By confirming a booking, you agree to these terms and understand that cancellations or no-shows will not be eligible for a refund, credit, or rescheduling.
5. Changes to Bookings
• Customer-Initiated Changes: Changes to bookings may be possible but are subject to availability and may incur an additional fee. Please contact us at least [insert number of days] days prior to the scheduled activity for any changes.
• Company-Initiated Changes: Thailandays reserves the right to modify itineraries, accommodations, and activities due to factors beyond our control, such as weather, safety, or availability. In such cases, reasonable efforts will be made to provide equivalent alternatives.
6. Travel Requirements
Passports and Visas: Customers are responsible for ensuring they meet all entry requirements for Thailand, including visas and valid passports.
• Health and Safety: Thailandays recommends consulting a health professional regarding required vaccinations and health precautions. Some activities may require certain physical abilities, and customers are responsible for assessing their own fitness to participate.
7. Liability and Disclaimer
• Liability: Thailandays acts as an intermediary between customers and third-party service providers (e.g., local tour operators, transportation providers). While we aim to work with reputable providers, we are not liable for any losses, injuries, or damages arising from the acts or omissions of these providers.
• Force Majeure: Thailandays is not responsible for delays, changes, or cancellations due to unforeseen circumstances such as natural disasters, strikes, or political events.
• Assumption of Risk: By participating in our tours and activities, customers acknowledge and accept all risks associated with such activities. Thailandays is not responsible for accidents, injuries, or loss of personal property.
8. Code of Conduct
We expect customers to act responsibly and respectfully toward local communities, guides, and other participants. Any behavior deemed unsafe or disrespectful may result in termination of participation without refund.
9. Intellectual Property
All content, images, and materials on the Thailandays website are the property of Thailandays and may not be reproduced, distributed, or used without our permission
10. Privacy Policy
Please review our Privacy Policy for details on how we collect, use, and protect customer information.
11. Dispute Resolution
In the event of a dispute, customers agree to resolve any claims through binding arbitration under Hong Kong jurisdiction.
12. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
Thailandays
Email: [email protected]
Phone: +0954074731
Address: Flat
Flat
No.5 17/F
Strand 50
50 Bonham Strand
Sheung Wan